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[[Image:outlook-lite-mode.png|thumb|right|300px|If your MS outlook application looks like above, then your MS Outlook application is in '''lite
-mode''', and needs to be changed from lite-mode to regular-mode). ]]
[[Image:outlook-regular-mode.png|thumb|right|300px|If your MS outlook application looks like above, then your MS Outlook application is in '''
regular-mode''', so you can skip the procedure to set from lite-mode to regular-mode.]]
:If you are using web-mail to read your Seneca e-mail message, then your Mail User Agent is probably using the MS Outlook program. In order to view mail header information in MS Outlook, you need to be in a particular "viewing-mode".
:This program can run in '''
regular-mode''' or '''lite -mode'''. If it is currently running in '''"lite -mode"''', your program show appear in a similar fashion as the left-most image displayed next to this text, and should be changed to '''" regular-mode"'''. If it appears that your MS Outlook program is using '''" regular-mode"''' (i.e. same as image on right-most side), and you can skip the next procedure.
:'''Procedure to Change from Lite-mode to Regular mode:'''